Terms & Conditions

This website,www.bradburys-online.co.uk and any variants of the same, are owned and operated by Bradbury Online Limited The Old Kitchen Eismann Way Corby Northants NN17 5ZB. Our contact telephone number is 01536 239281 or 07563 015927 and our email address is  accounts@bradburys-online.co.uk

 

1.    Website Usage

 

By accessing and viewing our website, you are accepting the terms of use and are bound by them, you are free to print out the Terms and Conditions should you wish to keep a copy.
Our separate Privacy Policy explains how we use any information you supply to us about yourself and/or your business, this also forms part of the Terms and Conditions.
Should you proceed to place an order on our website, you will also be bound by those sections concerning Terms and Conditions of Sale. If you are a consumer, then you will be entitled to your statutory rights and should any of our conditions be in breach of those, we will endeavour to make the necessary changes at the earliest possible time after notification.

 

2.    Website Disclaimer

 

Please note that the information contained in our website is supplied for information purposes only.
The information is provided by Bradbury's Online and while we will endeavour to keep the information up to date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you may be able to link to other websites which are not under the control of Bradbury's. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Bradbury's takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
 

3.    Copyright

 

This website, including its design, text, graphics, software and any other material contained within belongs to Bradbury's Online, its suppliers and associates. All brand names, logo’s and trademarks on this website are the property of the holders of the intellectual rights of said items.
You may download and print sections of this website for your personal use, providing that you do not attempt to use these for commercial use or gain and that you respect the copyright of the material.

 

4.    Website Updates

 

Bradbury's Online reserves the right to update all or part of this website at any time, this may or may not include changes to the Terms and Conditions and Privacy Policy. It is recommended that you check these regularly as you will be bound by any changes that have occurred whenever you access the website.

 

5.    Consumer Purchases

 

As a consumer you agree that by purchasing products from this website that you are 18 years old or over.
As a consumer you may purchase goods from our website using a credit or debit card, a list of acceptable cards will be shown during the checkout process. All payments for goods and delivery cost are taken in advance.
When using our website to purchase products, you will be able to select products and place them in your shopping basket, you will then have the opportunity to review and amend your basket before confirming your purchase.
When you have completed your purchases you will receive an e-mail acknowledging that we have received your order and that the order is pending.
Once we have confirmed that a valid payment has been received and that your goods are available you will receive a further email informing you that your order is being processed.
Finally, once your order has been packed and collected by our courier, you will receive an email informing you that your order has been despatched.
For further information on deliveries, please refer to our delivery information which is available here
Please ensure that you check the goods on receipt for damage and missing items, informing us immediately if there is an issue.
Any promotional and discount codes, issued by Bradbury's Online are to be used only once where applicable and may not be combined with any other offers. Should an offer code be used more than once, or is deemed by Bradbury's Online to abuse the fair usage policy then Bradbury's Online retain the right to withdraw, withhold or cancel the promotional code at any time. 


 

6.    Consumer’s Right of Return

 

If as a consumer you purchase goods via our website, you have a legal right to cancel your order under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, any cancellation must be notified to us within 14 working days after receipt of the goods. Please note that this applies to standard items only and not to custom made products.
To return goods to us please refer to our returns policy which is available here
In order to cancel an order or to return goods to us for a refund, you will need to contact us either by telephone on 07563 015927 or by email to accounts@bradburys-online.co.uk
We will authorise a full refund of the cost of the order, including standard delivery charges to the credit or debit card used for the purchase effective as soon as possible, but no later than 30 days after receipt of your cancellation notification.
If the order has been delivered to you, prior to cancellation, you must return the goods to us within 14 days of your cancellation notification at your expense, unless the goods were delivered incorrectly or were unsatisfactory  on arrival.
All goods returned to us must be in their original packaging and in a saleable condition, under the legislation we are entitled to reduce the refund to reflect the reduced value of the goods when returned to us.

 

7.    Force Majeure

 

Bradbury's Online will not be liable for any delay or failure to fulfill customer's orders if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to, acts of God, strikes, lock outs, accidents, war, fire, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and Bradbury's Online shall be entitled to a reasonable extension to complete any affected orders.